Thank God for Dumb Clients — Refractal StudioClients, customers, users… I’ve heard co-workers complain about them for over a decade now, but the simple truth is that we need them…Nov 17, 2020Nov 17, 2020
The Pie is Bigger Than You Think It Is — Refractal StudioWhile moving in small and large entrepreneurial circles for a couple decades, I’ve seen a lot of the same questions get asked over and…Nov 16, 2020Nov 16, 2020
Published inHackerNoon.comBuilding Helpful User ExperiencesA practical look at a software support ecosystem that is an integral part of the product and sets users up for success.Mar 21, 2018Mar 21, 2018
Published inHackerNoon.comWhy the DMV Website SucksThe DMV website is so bad that it makes me want to go to the actual DMV. Nothing else in the world can do that.Oct 31, 20171Oct 31, 20171
Published inHackerNoon.comUX Design on an Agile Team: Incremental User FlowsThere are many fine articles floating around about fitting traditional UX design into an Agile mold. They tend to cover the principles…Oct 23, 20173Oct 23, 20173
Published inHackerNoon.comThis Interface Is for Someone ElseOften times I find myself using a piece of software thinking, “this wasn’t built for me.” Not in the sense that I’m not the target market…Jun 2, 2017Jun 2, 2017
10 Reasons Not to Write off Buzzfeed’s ClickbaitBuzzFeed has a well-earned reputation for trashy listicles, it’s just a small (and vital) part of the future of investigative journalism.Feb 15, 2017Feb 15, 2017
